Maintaining its commitment to advancing evidence -based care and health care, the Registered Nurses’ Association of Ontario (RNAO) has partnered with Healthcare Excellence Canada (HEC) to release its third edition of the Leading Change ToolkitTM.

RNAO, in collaboration with Healthcare Excellence Canada, are excited to launch the new online Leading Change Toolkit. The toolkit is designed for change agents and change teams whose goal is to create lasting improvement with the uptake and sustainability of knowledge, like best practice guidelines (BPG).

In our report last week we confronted the fact that patient-centred care can be a reality or a dream. RNAO’s work with Ontario Health Teams on person-and-family centred-care was at the centre of a BPSO OHT four hour meeting a few weeks ago, and here we have another glimpse, arising from that meeting, on what person-and-family-centred care looks like from the field. The following is a contribution from Judy Smith, who shares a story about her mother-in-law Reta.

The North Western Toronto Ontario Health Team BPSO OHT has collectively identified issues related to inequitable access to basic technology during the pandemic. Clients who do not have cell phones or computers, or cannot purchase enough data on their devices for a virtual appointment, are not able to continue their care and this increases their health risk.